It’s tempting to hire quickly to fill a position, especially if you’re feeling desperate. But the end result of a bad hire can be significant and costly. How do you avoid hiring mistakes? 1. Go beyond the resume and interview … Read More »
Managing personnel is challenging. People are complex and have individual needs, strengths, and weaknesses. However, there are a few things that a manager can do that will benefit everyone and help to create a more satisfying work environment. Make expectations … Read More »
The most successful credit professionals are masterful negotiators. What makes one ‘masterful’ at negotiating is found in how they conduct themselves in the course of business. We’ve narrowed it down to a handful of things to consider: Be true to … Read More »
Get Your Calls Returned A post from Credit Today on this very topic struck a cord with us. They mentioned a book by Robert Shook and Eric Yaverbaum titled, I’ll Get Back to You, which offers 156 ways to get … Read More »
5 Observations for Managing Millennials It is expected that the Millennial generation will represent more than half of the U.S. workforce by 2020! The challenge is that this generation isn’t wired like the Boomer generation who is training them. The … Read More »