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Oct 29

Getting Payment during the Holiday Season

The holiday season is quickly approaching and that means it will soon be the busiest season of the year for your clients. Most businesses are preparing for the influx of sales from Black Friday, Cyber Monday and the end of Q4 leading up to major gift-giving holidays like Christmas and Hanukah. While this may not …

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Permanent link to this article: http://c2cresourcesblog.com/c2c-resources-commercial-debt-collection-agency/getting-payment-holiday-season/

Oct 23

The Dreaded Voicemail

You have followed our Guide to Collection Letters and taken prompt action in calling your slow paying client. In an attempt to follow-up on a past-due invoice you unfortunately hit the dreaded voicemail. What do you do? The call script is designed for having a call and unfortunately that is not going to happen today. …

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Permanent link to this article: http://c2cresourcesblog.com/c2c-resources-commercial-debt-collection-agency/dreaded-voicemail/

Oct 15

3 Times you should End a Client Relationship

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Maintaining a positive client relationship is important for maintaining a healthy cash flow no matter the size of your business. It’s simple: happy clients equal positive cash flow. For small business owners and new start-up businesses, it is even more important to maintain your client relationships because every client is an important part to the …

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Permanent link to this article: http://c2cresourcesblog.com/extending-credit/3-times-end-client-relationship/

Oct 01

Know Who to Call During Collections

Much of the success of a collection calling campaign is having the correct contact information for the person on staff within the accounting department who will pay you. Even if you do all of the steps listed within our recently released Guide to Collection Letters correctly and timely, if you do not have the correct …

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Permanent link to this article: http://c2cresourcesblog.com/c2c-resources-commercial-debt-collection-agency/know-call-collections/

Sep 24

Top Best Practices for On-Boarding New Clients

Growing your business can be a challenge, especially when you are just starting out. Client onboarding is one of the most important parts of the sales process. Without it, you could be starting a client relationship that results in delinquent or late payment; and this could ultimately hurt your cash flow and bad business debt. …

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