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Jun 25

Broken Promises: Never Let Them Slide

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Act immediately when a customer breaks a promise One of the pleasures of operating a business is working with customers to help them achieve their business goals. Because when they win, you win. Everyone loves a good win/win scenario. One of the displeasures of operating a business is when someone takes advantage of our goodwill …

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Jun 18

Killer Follow-Up Strategy For Debt Collections

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How to follow up with finesse Getting paid shouldn’t be a hassle. Unfortunately, sometimes it is. Bar-none, making a debt collection phone-call tops the list as the least appealing job when running a business. But once you’ve made the call, heard the promises and agreed on a solution, what’s the best way to follow-up to …

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Permanent link to this article: http://c2cresourcesblog.com/advice-for-commercial-debt-recovery/killer-follow-up-strategy-for-debt-collections/

Jun 04

Excuses for Non-Payment

Excuses

Every excuse means the same thing Do an Internet search for “reasons for non payment” and you get tons of results. Not just lists of common excuses for non-payment, but clever ways to respond to each one. There’s merit in studying possible responses. Learning what works from others can save you time, however, every excuse …

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Permanent link to this article: http://c2cresourcesblog.com/advice-for-commercial-debt-recovery/excuses-for-non-payment/

May 21

Commercial Debt Collection: Top Non-Payment Excuse and What To Do

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Check is in the mail You probably guessed the number one excuse for non-payment right off the bat. When we ask our customers what phrase they hear most often when making collection calls, this one is always close to the top of the list: The check is in the mail. Why do people say that …

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Permanent link to this article: http://c2cresourcesblog.com/advice-for-commercial-debt-recovery/commercial-debt-collection-top-non-payment-excuse-and-what-to-do/

May 04

Back to the Basics: Cash Flow (Part II)

In Part I of this Back to Basics: Cash Flow series, we discussed cash flow, the different types of cash flow, why it is important, and how it came to be the number one focus for businesses around the world. In Part II of the series, below, we go into detail on several ways you …

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Permanent link to this article: http://c2cresourcesblog.com/merchant-services/back-to-the-basics-cash-flow-part-ii/

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