Google+

Category Archive: Collection Calls and Letters for Commercial Debt Collections

Collection Calls, Letters and Notices for Commercial Debt Collections.

Jul 20

How To Get Your Delinquent Customer On the Phone

When you run into trouble getting your delinquent customer on the phone, it’s easy to jump to conclusions that they are deliberately avoiding you. And maybe they are… but that’s not always the case. One thing we collection professionals know: It’s never safe to assume. The reasons for late payments can run the gamut, so …

Continue reading »

Permanent link to this article: http://c2cresourcesblog.com/get-delinquent-customer-phone

Oct 23

The Dreaded Voicemail

You have followed our Guide to Collection Letters and taken prompt action in calling your slow paying client. In an attempt to follow-up on a past-due invoice you unfortunately hit the dreaded voicemail. What do you do? The call script is designed for having a call and unfortunately that is not going to happen today. …

Continue reading »

Permanent link to this article: http://c2cresourcesblog.com/dreaded-voicemail

Oct 01

Know Who to Call During Collections

Much of the success of a collection calling campaign is having the correct contact information for the person on staff within the accounting department who will pay you. Even if you do all of the steps listed within our recently released Guide to Collection Letters correctly and timely, if you do not have the correct …

Continue reading »

Permanent link to this article: http://c2cresourcesblog.com/know-call-collections

Sep 18

Benefits of projecting cash flow for your business

Cash flow is king in the business world, regardless of business type or size. While mastering a 100% accurate projection is near-to-impossible, knowing a ballpark of the money coming in and out will protect your business when preparing for slower quarters. Remember, a cash flow projection helps not only with the amount of cash a …

Continue reading »

Permanent link to this article: http://c2cresourcesblog.com/benefits-projecting-cash-flow-business

Aug 05

What to Say during a Collection Call

Whether you are plagued with delinquent accounts or want to prepare your staff for potential future debt collection, knowing what to say on a collection call is important for the success of the collection call. Past due calls can be uncomfortable and awkward, but not allowing them to pile up is important for the integrity …

Continue reading »

Permanent link to this article: http://c2cresourcesblog.com/say-collection-call

Page 1 of 41234