When you run into trouble getting your delinquent customer on the phone, it’s easy to jump to conclusions that they are deliberately avoiding you. And maybe they are… but that’s not always the case. One thing we collection professionals know: … Read More »
What’s the main objective of a Commercial Debt Collector? I know what you’re thinking: Money is the objective. And of course, you’re right … that’s a huge part of the correct answer. But if you were to stop there, your … Read More »
This is too cold … that is too hot … but THIS is JUST RIGHT Ah, Goldilocks … that shameless little trespasser that ate the meals of others, broke their chairs and hunkered in their cozy beds. In spite of … Read More »
Typically, when your customer owes you money from past due accounts, the reality is, he owes other people, too. It’s not that he can’t pay YOU. He probably can! It’s that he can’t pay everybody. How do you become that … Read More »