Help for collecting Commercial Debt In-House including debt collection phone calls, collection letters and commercial debt collection procedures.
Social media is hard to avoid these days. Some people love it, others despise its constant presence, but one things for sure: it is here to stay. Yet, can a business really use it to improve their collection process? Yes, … Read More »
Productivity goes up when people feel motivated to do their best work. But how can this be accomplished? Motivation typically comes from within the individual. For the business leader, that means s/he must create an environment that fosters self-motivation. And … Read More »
What NOT to Do: Good Collection Advice Credit Today posted a terrific article titled How to Kill a Customer: Seven Practices Credit and Collection Need to Avoid. Why’d we like it so much? In a word, the advice is practical. … Read More »
Avoid Fraud We recently read an account of a fraudulent order that was placed for $50,000 worth of goods. The bogus order wasn’t caught until the invoice went unpaid. Only when confronted about the past due invoice was the true … Read More »
Customer Negotiations can be tricky Creditor/customer disputes can be tricky. And without a doubt, the longer they linger, the trickier they become. Critical to the resolution is fast action. If you have a plan in place for handling disputes before … Read More »