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Category Archive: In House Commercial Debt Collection Procedures

Help for collecting Commercial Debt In-House including debt collection phone calls, collection letters and commercial debt collection procedures.

Apr 24

Social Media and Collections

Social media is hard to avoid these days. Some people love it, others despise its constant presence, but one things for sure: it is here to stay. Yet, can a business really use it to improve their collection process? Yes, If used correctly, It can be a valuable tool when accessing the health of business …

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Jul 06

6 Practical Ways to Motivate Your Staff

Productivity goes up when people feel motivated to do their best work. But how can this be accomplished? Motivation typically comes from within the individual. For the business leader, that means s/he must create an environment that fosters self-motivation. And since every industry has its own unique attributes, the ways in which you choose to …

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Sep 24

What NOT to Do: Good Collection Advice

What NOT to Do: Good Collection Advice Credit Today posted a terrific article titled How to Kill a Customer: Seven Practices Credit and Collection Need to Avoid. Why’d we like it so much? In a word, the advice is practical. Practical advice is the best advice because it’s applicable. Doable. You can read the article …

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Sep 03

Avoid Fraud With These Safe Guards

Avoid Fraud We recently read an account of a fraudulent order that was placed for $50,000 worth of goods. The bogus order wasn’t caught until the invoice went unpaid. Only when confronted about the past due invoice was the true story uncovered. Apparently, the thief had rented a suite in the same building as the …

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Aug 20

Negotiating With a Customer? Read This First!

Customer Negotiations can be tricky Creditor/customer disputes can be tricky. And without a doubt, the longer they linger, the trickier they become. Critical to the resolution is fast action. If you have a plan in place for handling disputes before they occur, you’re much more likely to resolve them quickly! Consider the following action steps …

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