Social media is hard to avoid these days. Some people love it, others despise its constant presence, but one things for sure: it is here to stay. Yet, can a business really use it to improve their collection process? Yes, … Read More »
Clearly, when it comes to digital assets, the gap is closing in business to consumer deals. Just do an Internet search like, “businesses that accept bitcoin” and you’ll see an ever-expanding list of businesses operating in the crypto-currency world. This … Read More »
Customer Negotiations can be tricky Creditor/customer disputes can be tricky. And without a doubt, the longer they linger, the trickier they become. Critical to the resolution is fast action. If you have a plan in place for handling disputes before … Read More »
Much of the success of a collection calling campaign is having the correct contact information for the person on staff within the accounting department who will pay you. Even if you do all of the steps listed within our recently … Read More »
Investigating the debtor is a significant part of the process of collecting. Good Collection Specialists spend time investigating a debtor for a multitude of reasons that not only expedite a resolution to a debt, but also benefit both the creditor … Read More »