Investigating the debtor is a significant part of the process of collecting.
Good Collection Specialists spend time investigating a debtor for a multitude of reasons that not only expedite a resolution to a debt, but also benefit both the creditor and the debtor.
Incorrect names, places and numbers cause confusion, frustration and anger that may lead to serious legal issues. Investigating is necessary to validate information so that the right person is contacted and presented with only confirmed facts.
In a previous article we titled, Skip Tracing Techniques, we listed a number of online sources for conducting an investigation. When beginning an investigation, most people start by searching free sites like Black Book Online, which offers a wide variety of free Public Record Types.
Among the searchable records found at Black Book are:
- Asset Locator
- Cell Numbers
- Court Records
- Death Records
- Phone Look Ups
- People Searches
- SSN Validator
Some sites listed at Black Book charge a small fee, however those are clearly labeled so you can skip them. In some cases, the links provided offer a free very basic search but then charge a fee for more detail. Black Book is well organized so the user can search in a variety of ways, depending what type of record your searching for. Some of the basics are:
- Individual name
- Business name
- Phone number
There are a lot of good online options for investigating a debtor. Where do you go to find what you’re looking for?