As we have said in the past, credit terms are never a one size fits all concept. Though the industry standard tends to be Net-30, there are many reasons why it might make sense for you to shorten or lengthen … Read More »
Our collection timeline will help you figure out what type of letter or communication to send and when to send it. This still leaves the question of what a collection letter should say. We recommend an approach based on the age of … Read More »
Motivation typically comes from within the individual. For the business leader, that means she/he must create an environment that fosters self-motivation. And since every industry has its own unique attributes, the ways in which you choose to foster motivation could … Read More »
We recently wrote an article on the importance of properly staffing your credit department. One of the ways to achieve this is to constantly question and analyze what you are doing. One of the worst answers to why you are … Read More »
Customer service is key to maintaining a thriving business. Sometimes we get so caught up trying to figure out how to sell to new customers that we forget keeping our old ones is just as important. In many cases, the … Read More »