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May 07

Debt Collection and Your Emotional Intelligence

Emotional IQ C2C Resources.com

Can Emotional Intelligence Make a Difference In Debt Collecting? Found in the April edition of the NACM newsletter we read this, Emotional intelligence centers on one’s ability to not only manage and understand our own emotions, but also those of the people around us. This quality allows us to influence others and manage personal relationships. …

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Apr 25

Collect the Facts, Collect Yourself, Collect The Money

business man with money, C2C Resources.com

Making Collection Calls A solid approach to making a Commercial Debt Collection call has three parts. Collecting the facts, collecting your self and collecting the money. 1.    Collect the facts You can collect facts from a number of sources to uncover things like a change of address, change of business name, partner names and other …

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Apr 16

When a Debt Settlement Goes Bad

Man with pen, C2C Resource Commercial Debt Collection

Debt Settlements: Make Conditions Clear In Writing The experts at C2C Resources aren’t the only ones who routinely remind readers to put agreements in writing. But while you’re at it, it’s also smart to draft those agreements in your favor, while listing any applicable limitations within the agreement. A recent article by Frank, Frank, Goldstein …

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Apr 08

5 Reasons For Non-Payment And How To Solve Them

Problem solution, C2CResources.com

Figure out what’s behind Non-Payment, so you can stay on top of it! Sometimes, a non-paying customer’s behavior is a mystery. You have a good working relationship. You’ve communicated clearly. You’ve made your terms clear. You’ve delivered the goods and maybe even far exceeded expectations. But your follow-up attempts fall flat as you wait patiently …

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Apr 02

Your Business Credit Score: A Positive Score Can Open A Door

Your business credit score … do you know what it is? You need doors to open to you as you work to build your business. A bad business credit score is like a slamming door when trying to get a good insurance rate or better financing terms. But a good score? THAT is like a …

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