Among the resources available to persons considering doing business overseas is Export.Gov. It’s an excellent website to begin your research as it covers critical aspects you must consider before launching out into the world of International Business. Explore eCommerce, Logistics, … Read More »
In the history of business, it has never been easier to service international customers than it is right now. Geography is not the difficult limitation it once was, at least in most cases. Shipping is easier and more affordable and … Read More »
It happens all the time: A good customer with a consistently great experience with a company is suddenly turned off by one negative encounter. The cost can be high. A colleague of mine gave an example that recently happened to … Read More »
Effective communication is an ancient challenge. Relationships of all kinds meet their end over faulty attempts at verbal connection. Most of us respond to failed communication with blame shifting: If a relationship fails, someone else must have lead to … Read More »
To find success as a commercial debt collector, one must master two things: the data & details of each case AND his or her own personality in customer interactions. When it comes to the data & details, every commercial collector … Read More »