Productivity goes up when people feel motivated to do their best work. But how can this be accomplished? Motivation typically comes from within the individual. For the business leader, that means s/he must create an environment that fosters self-motivation. And … Read More »
Accepting a proposal for a payout plan from a delinquent customer can be dicey business. As a credit professional, you know the devil is in the details. So before you sign on any dotted line, ask the following questions: What’s … Read More »
Rejecting an order is hard to do. There’s the voice in the back of your head warning that you may lose the customer altogether. Depending on your industry, there’s a risk with every order you fill. You know those risks … Read More »
Seems there’s no end to the many ways in which scammers will attempt to steal merchandise. And it’s often the Credit Manager who is in the position to put a stop to it. Knowing the typical scammers tricks will help … Read More »
It may seem that adding a travel budget for your Credit Manager is nothing more than an added expense. But done right, visits to major customers could change the entire ballgame. Each visit will benefit from a plan. Compile pertinent … Read More »