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Jun 11

The Ripple Effect: Improving Cash Flow

Maintaining a business is a challenge, especially in the current economic times. Bad debt, from customers not paying their invoices, creates a ripple effect throughout the business’ suppliers and their suppliers. Often, members of the account receivable department within companies become sympathetic to the debtor company which is having a hard time paying their bill. …

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May 28

Extending Payment Terms to Customers without Breaking the Bank

In the B2B world, extending payment terms to customers is a typical practice. But, have you ever considered your terms and how they were created? Did you just establish the terms because everyone else was doing it? Don’t let extending credit turn into a costly profit recovery effort.   Before you begin… Decide if your …

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Permanent link to this article: http://c2cresourcesblog.com/extending-payment-terms

May 22

5 Tips for More Effective Debt Collection Calls

business-collection-call

Calling a past-due customer is never fun and can take even the most skilled caller out of their comfort zone. Making in-house collection calls often are placed last on the “to-do list”. Most businesses fear they will lose a customer by “bugging them” by calling or create a bigger financial problem than the money that …

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May 14

Ever Heard This Excuse for Non-Payment?

Businessman shrugging shoulders, C2CResources.com

Excuse for non-payment As a commercial debt collection agency, we at C2C Resources have heard just about every excuse in the book for refusing to pay a debt. So, when we hear, “The person who signed the contract was not authorized, so I don’t have to pay,” we know to read between the lines. With …

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May 07

Debt Collection and Your Emotional Intelligence

Emotional IQ C2C Resources.com

Can Emotional Intelligence Make a Difference In Debt Collecting? Found in the April edition of the NACM newsletter we read this, Emotional intelligence centers on one’s ability to not only manage and understand our own emotions, but also those of the people around us. This quality allows us to influence others and manage personal relationships. …

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