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Making An Initial Contact

29 Sep

At the outset of any collection call, it’s important to focus on the goal and to keep that focus throughout the conversation. The main goal is to get paid. But it’s also important to create good will with a customer … Read More »

Commercial Debt Collection Tips collection call, making collection call, past due invoice Leave a comment

Avoiding an A/R Dispute

27 Sep

Avoiding an accounts receivable dispute is best met with a proactive approach so you don’t have them in the first place! By making it a habit to confirm a few pieces of information with every client right from the start, … Read More »

In House Commercial Debt Collection Procedures accounts receivable policies, Avoiding an accounts receivable dispute, past due bills Leave a comment

Walking The Cash Flow Tight Rope

22 Sep

Cash flow problems are the number one reason for non-payment.  It’s tough, because this can happen to your very best, most conscientious customers. They want to pay AND you need them to pay. After all, YOU have a business to … Read More »

Extending Credit C2C Resources, cash flow, collecting on past due accounts, number one reason for non-payment, the collections process Leave a comment

3 MUSTS for a Successful Collection Call

20 Sep

In dealing with a difficult challenge like debt collections, there are two sides of the fence: Your side and your debtor’s. Both sides of the collections fence represent real people with real challenges. That’s why so often, positive outcomes happen … Read More »

Collection Calls and Letters for Commercial Debt Collections debt collection call, debt collector, debtor, outstanding bill, successful collection call Leave a comment

What to Do BEFORE You Make Collection Calls

15 Sep

Making collections calls can be one of the most challenging aspects of operating a business. Past due accounts can even pile up simply because debt collection calls are awkward and uncomfortable to make. But you can ease some of your … Read More »

Collection Calls and Letters for Commercial Debt Collections debt collection calls, debt recovery, Making collections calls, past due accounts, preparing for debt collection calls 4 Comments

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