Customer service is key to maintaining a thriving business. Sometimes we get so caught up trying to figure out how to sell to new customers that we forget keeping our old ones is just as important. In many cases, the … Read More »
In the last economic downturn for your industry, did your bad debt increase materially? While on the surface, customers not paying may seem bad for business. It leads to lost revenue and potentially lost customers, which ultimately will hurt your bottom … Read More »
If your customers are experiencing financial difficulties, they may suggest changing their credit terms with you. Other times it may be you who suggest changing the terms in order to reduce risk. One arrangement to be wary of though is … Read More »
As it becomes easier and cheaper to do business in other countries, you may begin to look outside of the United States in order to expand your sales. While this can help your bottom line, it also brings its own … Read More »
Before establishing a line of credit with a customer, you should always require a thorough credit evaluation. It is key to mitigating risk to your bottom line and provides the foundation for a good business relationship. Every good credit application … Read More »