Huge Order or Huge Danger?
Every now and then you may have the opportunity to make a huge sale. This may be from an established customer who is trying to take their business to the next level or from a new customer who decided to … Read More »
Every now and then you may have the opportunity to make a huge sale. This may be from an established customer who is trying to take their business to the next level or from a new customer who decided to … Read More »
Negotiating is not a brute force task; it is one that requires patience, knowledge, and understanding. This is even more important when it comes to collections. Here are some helpful hints to remember during your next negotiation. Listen to what … Read More »
As your business grows, so will your collection department. This is not necessarily a bad sign, but does pose some new logistical challenges. It will become increasingly hard to spend large amounts of valuable time on every customer and success … Read More »
Here are four things to consider when dealing with customers who love to give you excuses (the check is in the mail, my customers are not paying me, I didn’t receive the invoice, late dispute, etc.). Listen Before anything, you … Read More »
We recently wrote an article about the statue of limitations on debt. We showed how it varied by both state and type of contract. This is not the only time sensitive matter in the collection process though, even once you … Read More »