Useful helps for how to collect commercial debts.
What does it mean when a customer is on a payment plan? It means payment deadlines were missed and invoice terms were violated. Bottom line: Trust was broken. By the time you get to the point that you’ve agreed to … Read More »
Build trust with your customers through accurate invoices There are many factors that help to build trust over time with your customers. While a major player, a great product, delivered on time in the condition promised, isn’t the only factor. … Read More »
Check out this interesting article by Inside Arm, “The One Simple Secret to Better PR for Collection Agencies“.
Protecting the reputation of your business is an ongoing process. From the conduct of your employees to the look and feel of your brand, you’re constantly monitoring to be sure your business looks its best. Quality collection agencies recognize their … Read More »
It’s collection call day. You’ve pulled your paperwork together, you’ve reviewed your notes and you’ve mentally prepared to make the collection call. You’ve dealt with this late paying customer before, so you think you know the drill. The call starts … Read More »