Statistically, most of your delinquent customers aren’t deadbeats at all. Most want to preserve their credit enough to protect their payment record with you. Therefore, being late in paying you is causing them pain, too. When your customer falls behind … Read More »
We all know that the words we choose and the tone in which we use them can make or break a collection call. From the outset, a customer receiving a collection call is already on the defensive. How do we … Read More »
The Art of Debt Collection Like anything you would like to be good at, you have to practice. Learning the art of debt collection is no exception. To be good at collections, you need excellent communication skills, quick thinking ability … Read More »