As we have discussed many times before, extending credit is a risky business and minimizing any threat to your bottom line is the name of the game. One of the ways that companies go about this is asking customers to sign guarantees. These can come in many forms and each has inherent benefits and risks. …

While we see this blog as valuable educational tool to make it easier for people to learn more about the credit and collection process, we hope you can forgive us for this post about our recent certification. C2C Resources is pleased  to announce that is has received the Commercial Law League of America (CLLA) Commercial …

Every now and then you may have the opportunity to make a huge sale. This may be from an established customer who is trying to take their business to the next level or from a new customer who decided to switch to your company. Either way this is great news, but taking a step back …

Negotiating is not a brute force task; it is one that requires patience, knowledge, and understanding. This is even more important when it comes to collections. Here are some helpful hints to remember during your next negotiation. Listen to what your customer has to say It is easy to get so caught up in our …

As your business grows, so will your collection department. This is not necessarily a bad sign, but does pose some new logistical challenges. It will become increasingly hard to spend large amounts of valuable time on every customer and success becomes more and more important to your bottom line. Here are four things to consider …