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Collection Voicemail: What Should You Do?

22 Feb

You have followed our guide to collections and have decided that it was time to call a slow-paying customer. You have prepared for the call. You know exactly what you want to say. Yet, when you dial the number and … Read More »

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Improving Credit Decisions with Merchant Statements

15 Feb

Even for the most experienced professionals, making credit decisions is a hard task. There are many factors to consider and even then there will always be a level of risk to any call you make. This is why the best … Read More »

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How to Motivate Your Credit Staff

29 Jan

Building a great credit team can be a challenging and long process. It can take months, if not years to put together the right team. You need to consider everyone’s skills, how they work together, and countless other factors. Even … Read More »

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The Hidden Dangers of Big Data

22 Jan

We are becoming all too accustomed to data breaches and minimal safeguards on our privacy in the digital world. Yet, if we put all that aside, is all the data we have access to these days even worth it? There … Read More »

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How to get Your Customers To Pay Faster

11 Jan

While it would be ideal for your customers to pay as soon as the product is received, this is often not how business is done. Many times, customers will expect payment terms that allow them to buy on credit. This … Read More »

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