What is a cash discount truly worth? Enticing customers to pay in full, on time or early is the drive behind offering cash discounts. But do they truly pay off? There are a number of factors to consider when offering … Read More »
Handling Debt Collection In-House Most small-business owners and operators wear lots of hats to get the job done. Most of them all agree, the most uncomfortable hat is the debt collector’s. However, with a process in place, making collection calls … Read More »
Collecting During a Dispute Time is the enemy in commercial collections. That’s just as true when there’s an invoice dispute on the table. The faster you act on it, the more likely you are to get paid … the longer … Read More »
Put Credit Management front and center A sale is only complete when both parties have agreed on the ‘when’, ‘where’, and ‘what’ of payment. Make no mistake; extending the right amount of credit at the right time can seal the … Read More »
Act immediately when a customer breaks a promise One of the pleasures of operating a business is working with customers to help them achieve their business goals. Because when they win, you win. Everyone loves a good win/win scenario. One … Read More »