C2C Resources knows … Account Statements do more than just summarize
A pro-active strategy is a smart strategy. And routine Account Statements fit that bill!
Sending monthly Account Statements is one way to help keep the money flowing steadily through your business. And because it is not a bill or a demand for payment, even a late-paying customer will view it as a non-threatening reminder to pay. It’s a summary – but it’s so much more:
1. Statements expedite payment.
As a quick summary of business transactions, your customer can easily and quickly fact-check comparisons with her own records. The faster she can confirm its accuracy, the faster she’s likely to pay.
2. Statements help you and your customer spot problems.
Seeing a summary of your interactions on paper may prompt action from a dissatisfied customer. The more quickly a problem is addressed and solved, the less likely there will be a dispute down the road.
3. Statements put your business front and center.
In the event that your invoice has slipped your customer’s mind or has somehow fallen through the cracks, a statement in the mail or by email will put you back on center stage.
4. Statements communicate on a subconscious level.
Accurate, timely, routine statements say to your customer that you are organized, you are thorough and you’re committed to doing business with them and that you expect the same in return.
5. Statements are good customer service.
From your customer’s standpoint, an account statement can make double checking records a snap. Statements save customers time and make paying you on time much easier.
Quite often, it is the account statement that negates the need for a past-due notice. Once your customer receives a statement, he may not even have to read it at all to remember that an invoice is due. The statement itself is a reminder, prompting payment.
Consider Account Statements as another pro-active measure to keep money flowing!